Monthly Archives: August 2018

CCTV and Access Control in Indonesia

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Security Systems for the alternative energy source

Global oil prices have fallen sharply. From 2010 to mid-2014, world oil prices had been fairly stable at around $110 a barrel, but have now risen to around $50 per barrel. This influences future projects in the world. In Indonesia, the government postponed exploration projects (upstream). The government instead concentrated on developing projects downstream, such as TBBM (Terminal Bahan Bakar Minyak). At the same time, the Government develops project Refinery Unit, but focused on developing Security Systems.

The scope of work for a Security System is: CCTV, Access Control, Barrier Gate, Public Address/General Alarm (PA/GA) System and Radio. CCTV and Access Controls are more widely used in Indonesia today. For this project, we capitalise on the opportunities to provide components for CCTV and Access Control. CCTV and Access Control need a control panel. This control panel consists of Junction Box, Power Supply, Terminal Block, Cable, FO Converter and Surge Protection Device. Many brands exist in Indonesia, like Honeywell, Axis, Samsung and Pelco, to name a few. But for this project, the end user (pertamina) specifically needs a System Integrator, which is responsible for the design, installation, FAT, SAT and Commissioning.

We conducted a presentation for System Integrators in Indonesia where we explained the Junction Box, Terminal Block, FO Converter and Surge Protection Device. At January 2017 we received PO from System Integrator for Junction Box, Terminal Block and Surge Protection Device for project Refinery Unit at Pertamina Cilacap. The Integrator needed GRP Junction Box EXE standard. Phoenix Contact has SS and GRP. System Integrator needs SPD for power, Cat 5 and Cat 6. We can provide complete SPD. After that, we got PO for Surge Protection Device for project Refinery Unit at Pertamina Balogan. So for the next project we will try to offer a solution package. We will be offering complete Control Panel for System Integrator. The solution yields a lot of benefits for the customer as the system Integrator has time to focus on the other responsibilities. If the Control Panel has problems in the future, the engineering personnel would not be confuses as there is only one brand at the control panel. Imagine if one panel consists of different brands and the integrator has a lot of projects. The engineer has to check the old documents. Competitors don’t actively search for project related to Security Systems, they usually wait to get the PO from the System Integrator.

Highlights Workshop 2018 – What We Did (Or Didn’t) Do Well

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On the 1st and 2nd of August, 2018, the Phoenix Contact SEA team organized Highlights Workshop 2018, a product-driven event for all our staff as well as distributors within Southeast Asia. The main purpose of this workshop is to enable participants to familiarize themselves with our new products. Accompanied by our guest speakers from Germany, the organizers and presenters worked really hard to make this event a huge success. (Hey, planning and execution of a large-scale event isn’t always as easy as it seems!)

Besides planning the program schedule, we also had to source for suitable locations for the event. After analysing our options, we have decided to hold the event at the same location as Highlights Workshop 2017 last year, which was at Changi Village Hotel. Miscellaneous preparations such as décor also had to be done, such as blowing balloons and arranging LED coloured lights. If you think that’s tedious, it was nothing compared to the preparations needed on the event day itself! Organizers have to be up really early to ensure everything is smooth-flowing, and that there are minimal hiccups throughout the event.

On the first day of the workshop, the confusion began, especially with regards to directions. Although the entire program list had been printed out on the agenda, some participants still took a fair bit of time to figure things out. Some were asking us where the washrooms were, while others could not find their respective venues. Splitting up a huge group into four different teams (unlike last year) has its benefits, such as encouraging more feedback in smaller groups. However, we realise that with separate venues, especially during different timings, clarity is key when it comes to directions. While we were able to usher participants into their respective rooms, time would be spent better if they could figure it out themselves on the spot. For example, we should have placed a signboard at the central reception area to indicate the directions to each room, as well as the washroom. On the second day, it was less haphazard as participants already knew what to expect.

The sharing sessions were extremely informative. Most participants preferred being in smaller groups, rather than in a large, combined group. More people were willing to ask questions and share their opinions with others. Each group was rotated evenly throughout their time slots and everyone had a chance to listen to every single speaker. Distributors also got a chance to meet their competition (a.k.a. other distributors) during this workshop, and discuss relevant experiences and challenges faced.

During the prize presentation ceremony, we handed out the ‘Long Service Distributor’ Awards as tokens of appreciation, to distributors who have worked with us for 20 years or more. Yes, we have been established that long! Additionally, other awards such as huge, successful SEA projects were handed out to the appropriate country representatives.

We did have some negative feedback about the food served during the tea-break, as well as during lunch/dinner time. Not everyone found the quality or taste of the food up to their expectations (we can’t please everybody!), though we can only learn from this and improve on it in the years to come.

Highlights Workshop 2018 would not be a success without the organizers, our fellow colleagues and our beloved distributors. We hope to see you again next year. Till then, your feedback is definitely appreciated.

Benefits of Signals

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Nowadays, information is necessary in improving productivity. Data collection from devices is one consideration point which Phoenix Contact specializes in. As many of you may know, several of our products have been integrated with signal indicators, such as power supply, Ethernet switch, surge protection etc.

A case in point for the benefits of signals would be for redundancy power supply units

Question: Why are signals so important in this particular system?

Answer: Because of dual PSU redundancy system, we always have spare power source in the event that we face problems from one of two power supply units. The purpose of the other device, which remains fully functional, is to provide a backup supply of energy to the system when the other unit fails. So the signal that indicates the non-functioning status of the failed unit can be sent to other systems which are integrated with this system via dry contact or analogue signals.

Case Study

Imagine systems such as QUINT and ORING [Fig – I], under normal circumstances, if the voltage between two PSU is the same level, the ACB function should be activated to balance supplied current to load.

Fig. 1: System diagram when PSU 2 AC power fails

Fig. 1: System diagram when PSU 2 AC power fails

The signals are meant to display that the redundancy and ACB are functioning normally, and it should be indicated via terminal 13/14 and 23/24 to ORING device, connected via wiring. The indicators also show activity from the PSU side. They include terminal 13/14 and the QUINT V4 model not only includes 13/14, but also includes OUT 1 and OUT 2, indicating the current which they supply to load. All signals have been integrated to DCS or SCADA system.

Fig. 2: HMI indication when PSU 2 AC power failed

Fig. 2: HMI indication when PSU 2 AC power failed

Every time when the system detect a fault, all system indicators would be displayed through the monitoring system in the user monitoring screen, triggering SMSes or emails to let operators know and respond to that alarm without any need to send someone to go on site and open the cabinet to investigate what the problem is. Moreover, we can use the data logging and monitoring systems to record any incoming signals in an archive; in case that we need to how frequently and when faults happen.

In this scenario, the verification step is eliminated because the root cause will be indicated instantly via the monitoring system. To collect all the data from this system we only need 6 digital inputs and 4 analogue inputs. It is not too much IO in case we have to compare the benefit against the investment cost.

“Prevention is better than cure”

If you have any queries, feel free to contact us!


From |

In our fast-paced careers and lives, it’s common for people to get lost in the days, weeks and even months. My opinion on this is because majority of the people rarely take the time to pause, reflect and evaluate what they have done.

I love to engage in new opportunities, be it in my personal life or as part of a work force, but I also like to have personal and quality time with the people I choose to include in my life. To make sure I stay connected despite my ever busy schedules, I set aside time for self-reflection.

How Do I Self-Reflect?

As I am now in the 2nd half of year 2018, I will spend time asking myself the following questions;

  • What made this year good? Bad?
  • Did I achieve everything I set out to?
  • What did I do well?
  • Where did I falter?
  • What do I want to change for next year?

By honestly asking my inner self, it helps me to re-enact the experiences I had over the last few months or even the past few years. This also benefits me to make sure I have me-time to be in touch with the deep part of my soul, so I can be better for the people I care about.

Benefits of Self Reflection

I would like to share my opinions of the benefits that I have gathered over the years by constantly setting aside time for self-reflection:

  1. Being positive

I am a very positive person. Positivity to me is important for managing a complex life that includes meeting career, family, community and self needs. The more you reflect on your strengths and how you can build upon them, the more positive and confident you will be in the future.  We become more confident in where our strengths lie and how to close the gaps in our areas of weakness.


  1. Acting with Integrity

Our integrity is often put to the test during bad or stressful times. Taking time to review your actions in the recent past and evaluating them against your core values is critical to acting with integrity. Without structure you can end up anywhere. I keep my own set of rules to guide me. Then, I can assess whether I am following them or how deviation has led me off track. Doing this consistently can solidify your values and make the decision making process easier in the future.

  1. Strengthening your inner self

When taking time to self-reflect, you are looking within yourself. This helps to build two very important aspects. First is self-positioning: it gives you the ability to understand your emotions, strengths, weaknesses, drives, values and goals, and recognize their impact on others.

Second is self-regulation: this involves the ability to control or readdress your disruptive emotions and adapt to changing circumstances. These skills will definitely improve both your personal life and also your professional role in your organization.

My End, Your Beginning

I would like to thank everyone who spent their time to read through my writing, and I strongly believe that everyone has a hand for their own destiny, even if we don’t have total control.

By keeping aside time for self-reflection, even just thinking through who I wish to be in 10 years’ time is helpful for making decisions that lead me down a preferred path.

This is “My End” and I hope that if you have not done any self-reflecting thus far, it will now be “Your Beginning”.

Lighting the Way to Safety

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How well-lit is your workplace? Is it bright enough for you to see if what you are doing is safe?

According to Department of Occupational Safety and Health Malaysia (DOSH), under the Factories and Machinery Act (Act 139), the approximate minimum intensity under average operating conditions “Where moderate discrimination of detail is essential, such as for medium assembling, rough bench and machine work, rough inspection or testing of products” is at least 20 foot-candles, or 215.2 lumens.

Looking for a bright idea to light up your world (or at least your workplace)? Look no further than Phoenix Contact LED Lighting.

Phoenix Contact's LED Lighting

In addition, it also boasts the following:

LED Light Mounting

  • Flexibility with Magnetic Mounting & Control
  • Quick and easy installation

Not sure if you need these for your workplace? We can help you to analyse the condition of your working environment and light up the path to your safety. Feel free to contact us to find out more!

Reliable Charging Systems for E-Mobility

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We develop charging systems and charging controllers for DC and AC charging. Our customers see us as a complete provider of components for devices within the charging infrastructure, for both static and mobile equipment. As an innovator in this field, we set new standards for the further development and standardization of components and solutions worldwide for a modernized charging infrastructure.

Different types of Vehicles. Image from:

Different types of Vehicles. Image from:

Most Relevant Standard for E-Mobility Charging

IEC 61851 Electric vehicle conductive charging system

  • IEC 61851-1 – General requirement
  • IEC 61851-21 – Electric Vehicle Requirement
  • IEC 61851-22 – Charging Station
  • IEC 61851-23 – DC Charging

IEC 62196 Plug, Socket-Outlets and Vehicle Couplers

  • IEC 62196 -1  General requirement
  • IEC 62196 -2  AC Charging Connector
  • IEC 62196 -3  DC Charging Connector

ISO/IEC 15118 Vehicle to grid communication interface

  • ISO/IEC 15118 -1 Use Cases
  • ISO/IEC 15118 -2 Protocol
  • ISO/IEC 15118 -3 Physical and data link layer requirements

IEC 62752 In-cable control and protection devices (RCD)

Electric vehicle connectors

Phoenix Contact offers a complete range of vehicle connectors and infrastructure plugs from a single source: type 1, type 2 and GB/T standard. Whether it’s conventional charging on the AC power grid or fast DC charging, you’ll find the perfect solution in our product range which is also based on the requirements in accordance with IEC 62196.

  • AC charging cables for Type 1, Type 2, and GB/T standard
  • DC charging cables for CCS Type 1, CCS Type 2, and GB/T standard

AC Charging Connector

AC Charging Connector

DC Charging Connector

DC Charging Connector

Charging controllers

The EV Charge Controller Advanced charging controller can establish an intelligent connection to control systems via Ethernet and Modbus TCP. The relevant energy and performance data is recorded by the charging controller via a configurable RS-485 interface, Modbus RTU and based on the requirements in accordance with IEC 61851-1. We also supply software modules in accordance with IEC 61851 and OCPP to facilitate communication between vehicles, charging stations, and even back-end systems.

EV Charging Controllers

EV Charging Controllers

In addition to our charging systems, we also offer a complete product range for constructing a modern charging infrastructure – from the power supply to the tamper-proof operator interface. Our solution expertise is rounded off by professional consultation and software services.

Type of charging mode IEC 61851

The three different modes of electric vehicle conductive charging specified in IEC 61851

The three different modes of electric vehicle conductive charging specified in IEC 61851

Phoenix Contact has a complete range of products for designing the infrastructure of charging stations, such as Ev Connectors, Charging Controllers, Energy Meters, RCM, Surge Protection, Terminal Blocks, Power Supplies, DC-UPS, Ethernet, Switch, PLC, IPC etc.

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If you would like to find out more about Phoenix Contact’s E-Mobility, feel free to contact us!

Your Partner in Connector Solutions

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As our global industry is growing fast, our company recognizes that one of the most important features in this particular field is connectivity and innovation. That’s why we continue to make new innovations to be the leading manufacturer of Connectors.

We develop new solutions, such as connection technologies, mounting techniques, contact techniques and transmission methods.

We have confidence that we have a wide range of products to meet your requirements.

We will be your best partner for Connector solutions.

Here’s why:

  • “Quality” – We make sure that our customers receive the best quality products, through intensive quality tests before production and fully automated inspection during production.
  • “Wide range of products” – Whatever you need, we have products to support you.
  • “Delivery” – With our innovative automated factories, worldwide production and local warehouses, prompt delivery to you is our commitment.

Last but definitely not least, the most important trait we have confidence in is “Service”. Our Phoenix Contact Staff, and not just our sales personnel, are ready and willing to support you to meet your needs.

Be it Customer Service, Sales, Technical staff or our Management, even you don’t know anybody, just give us a call, we will try to find the best solution for you. At minimum, we will follow up with the people who are best suited to support you.

We promise, we will not leave your request unanswered.

Safety Valve Interlocking System

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The Problem:

In a chemical process plant, emergency situations can be extremely costly, both in terms of equipment and human life. However, under such extreme circumstances, it is rare that operators are able to effectively shut down all of the valves and pumps in the process line.

The Task:

We were given two weeks to install an upgrade to their existing system, along with the programming. The idea was simple – interlock the whole system so that no matter which part of the line the operator was, he/she would be able to shut down the entire system from his/her location.

The Solution:

Human-Machine Interface (HMI)

Human-Machine Interface (HMI)

We integrated Phoenix Contact’s Smart PLC Logic Relay and Human Machine Interface (HMI) into their system, splitting all of their valves and pumps in the process line into three zones. In the event of an emergency situation, the operator need only trigger the relay in one zone to shut down the whole process line.

Why it’s awesome:

Instead of having to run to separate parts of the process line to shut them down individually (and quite possibly realising how much more they need to train their running stamina and cardio over the weekends), all the operators have to do is to trigger the nearest zone. This not only saves time and effort, but more importantly equipment repair costs and human lives. This one-touch-kill-switch also reduces the risk of the operator forgetting to shut down some of the more remote areas of the process line in the heat of the moment, which would undoubtedly lead to higher repair costs.

In addition, our solution boasts the following features:

  • Easy troubleshooting on HMI with clear indication of which zone the emergency button was activated.
  • Easy maintenance work with interchangeable plug-in elements.
  • Reduced risk of system failure.
  • Allows greater flexibility for future system modifications.
  • Traceable data logging of system information.

Interested to find out more? Feel free to contact us!

CLIPSAFE Junction Box

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When you ask for a Phoenix Contact CLIPSAFE Junction Box, you receive a high quality product with a range of empty enclosures, made of stainless steel and polyester. CLIPSAFE Junction Boxes can be used in hazardous environments, and upon approval, can be installed in potentially explosive areas.

The 3 main classes of junction boxes are as follows:

  1. Ex Stainless Steel Empty Enclosures
  2. Ex Polyester Empty Enclosures
  3. Polyester Empty Enclosures


  1. Ex Stainless Steel Empty Enclosures

The CLIPSAFE stainless steel Ex enclosure product range provides comprehensive protection for your applications in industrial environments and in process technology. The product range consists of enclosures in sizes of up to 1000 x 1000 x 300 mm. Upon request, Phoenix Contact can provide ATEX and IECEx-approved junction boxes.

  1. Ex Polyester Empty Enclosures (GRPs)

The comprehensive range of CLIPSAFE polyester Ex enclosures provide comprehensive protection for your needs in potentially explosive areas. Upon request, Phoenix Contact can provide ATEX and IECEx-approved GRPs.

  1. Polyester Empty Enclosures

The extensive standard CLIPSAFE polyester enclosure range provides robust standard enclosures for industrial environments as well as for non-explosive areas in process industry. The enclosures are suitable for control boxes and junction boxes, suitable for most of your requirements.

We can customize the enclosures to your specifications with threads, bore holes complete with components and cable glands. And custom control boxes with electronic components are available on request.

Interested to find out more? Please send us an email at

Heavy-Duty Connector Solution for Machine Building

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Phoenix Contact’s Heavy-Duty Connector is an ideal solution to replace conventional cable glands if you want to have an easy and quick physical disconnection of power or signal. Many machine building system integrators are facing the following problems with regards to the cable gland design:

  • Difficult to dismantle and disconnect
  • Consumes a significant amount of panel space
  • Errors during installation

After going through the product technical information, our machine builder customer decided to replace most of the cable glands with Heavy-Duty Connectors due to their easy application. a photo of their panel is shown below.

Control Cabinet

Fig 1: Control Cabinet

Heavy-Duty Connector

Fig 2: Heavy-Duty Connector

Feature of Heavycon:

  • High corrosion resistance
  • Ensures secure power, data and signal transmission
  • Flexible single or double locking latches
  • Mounting and plug-in Compatible
  • EMC-ready
  • Ideal for operating in harsh environments

If you need any technical advice on your current project, feel free to contact us! I believe we can be your trusted partner to provide suitable solutions to fit your needs!