Monthly Archives: May 2018

PV Monitoring

From |

PV installations are usually installed at remote areas, requiring maintenance teams to spend vast amounts of time to travel to the site. Furthermore, if the cause of problem could not be identified during the first visit or if the personnel did not bring the right spare parts or tools, another trip would be needed. This can be extremely time consuming, causing loss of productivity.

With Phoenix Contact’s PV monitoring system, this can help to minimise the downtime as we are able to monitor the PV plant in real time and obtain comprehensive data. Examples of equipment and readings that can be monitored are: inverters, energy meters, weather condition and even down to every string of the PV panel. If there is any anomaly, an alarm notification would be send to personnel via SMS or email. This is made possible by incorporating a 3G/4G router which can also allow access to the system from other parts of the world.

Samples of data tables

Another reading which has been requested by many owners of solar plants is historical trends with regards to the efficiency of their plant. To store such a large amount of data at the local controller is not a good idea, furthermore security and performance issues which would possibly affect the local controller could arise.  By having the data pushed to cloud storage, it is possible to send the entire plant’s data into the cloud. From the cloud’s database, the data can then be re-organised into trends for further analysis.  The historical trends are useful for optimising the productivity of the solar energy plant. For example, we could see the amount of energy generated with respect to the weather condition. From these sets of data, we will be able to tell if the PV Panel is generating the expected energy output. Any anomalies in the respective PV Panels can then be identified immediately.  With the implementation of such data, the inefficiency of the solar plant would be minimised.

Samples of trend data

Interested to find out more? Feel free to contact me via the form below!

What product(s) would you like more information on? (required)

The Next Gen PLC

From |

Discover the next generation of PLC TECHNOLOGY

With an imminent changing of generations, one can expect “Generation Y” to outnumber “baby boomers” in the coming years. Where the automation industry is concerned, this means that the Gen Y users who are more familiar with high level languages (e.g C, C++ and C#) will increase gradually while on the other hand, the users of traditional IEC 61131 programming language will decrease in years to come. Therefore a user-selectable environment is needed to cater to the development of both types of users from various generations. With the PLCnext technology, program sequences from different programming languages can now be combined into a few different tasks or one single task. High-level language programs therefore become automatically deterministic like a classical PLC program.

PLCnext Technology forms the basis of the new, open control platform from Phoenix Contact. This solution is future-proof, flexible, and perfectly suited for the requirements of the Industrial Internet of Things (IIoT) and Industry 4.0, both for existing users who perform IEC 61131 programming and for users using high-level programming languages.  PLCnext technology is the basis of a new, technologically leading generation of Phoenix Contact controls dedicated to the automation business of the future.

Interested to see how this works? Feel free to request a demonstration from us by filling up the form below!

What product(s) would you like more information on? (required)

A Friend in Need

From |

Season’s Greetings

The date was Friday, 01 Sept 2017 – Hari Raya Haji (A public holiday). 6:45 AM.

The phone rang, and it’s the early morning on a public holiday. I looked at the name on the phone caller display; it’s one of our global key customers! Why on earth would he call me at this timing on a public holiday? I pick up the phone and slide across the mobile phone to answer his call. His name is Lee.

Lee quickly indicated his purpose of calling was that he had an urgent request and was in need of an item from Phoenix Contact that he had forgotten to place an order for in his purchase request. Delivery from his staging area would be on the following Monday, 3pm, in which the forwarder would come and collect the crate to ship overseas. Extremely urgent! He requested a quote from me, following which, he would issue a Purchase Order (PO) on the spot and wanted us to deliver the item to him ASAP.

Let’s put things into perspective. It’s a holiday, very early in the morning; the office is closed for the holiday and the warehouse was not in operation that day. No one was at work. He knew.

I indicated to him that I could give him a quote immediately, in which he could PO us immediately. And our customer service officer could process the order on the following Monday morning and release the item by 2pm on the same day from the warehouse, if there were ex-stock. (Only 1 hour before his delivery window)

I went on to check the stock status and replied him that there were enough Ex-stock for his request. I gave the quote to him and Lee informed us that he would place the order on Monday first thing in the morning via his company buyer. As such, both of us kept in view that this was the most urgent thing and the first thing to do on the morning of the following Monday.

Monday, 04 Sept 2017

I called Lee to confirm that his buyer would release the PO so that we could expedite the process. Just before noon, his buyer released the PO. I instantly informed our Customer Service Officer, Julia, of the urgent request (which I had made known to her prior to the incoming order) asking her to to process it immediately and also to inform the warehouse to release the goods ASAP.

2PM, I received the items on my desk, and tallied it against the order and packing list. As always, there was no room for error.

Raced my car down to the customer’s place (within speed limits, of course) and handed over the goods to Lee by 2:45PM, 15 mins before his forwarder’s timing. Lee checked the goods, signed over the items and put the items into the crate together with other items to be shipped on the spot. As if on cue, almost right after he put the items in, the forwarder arrived to collect the crate.

Trust is not easily earned, and even more difficult to give. As a result of this incident, Lee was elated that we were able to meet his urgent request despite the fact that it was over a public holiday and from then on, we have gained his trust in us. Although we do not encourage last minute affairs (especially on public holidays), I believe that you can put your trust and confidence in us to deliver!