CONTACTRON Hybrid Technology

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What happens when relays and transistors are used as one function?

Electric motors are used in a variety of industrial applications for controlling movements. The motors are often started using classic, mechanical contactor circuits. Besides the advantage of the low price, the conventional contactor technology also has major disadvantages such as high space requirements, limited service life and the need for considerable wiring.

The innovative CONTACTRON hybrid technology combines semiconductor and relay technology and thus offers a cost effective and technically superior alternative to the conventional contactor technology. The CONTACTRON solid-state reversing contactor “4 in 1” is the first CONTACTRON product that already works with the hybrid technology. It offers motor protection and a safety function, as well as a complete reversing contactor circuit for a motor – all this integrated in a single device no wider than your thumb.

The wide range includes devices which implement either a simple motor start function (“1 in 1”) or two functions (“2 in 1”, e.g. motor start + safety) or three functions (“3 in 1”, e.g. forward running + reverse running + motor protection).

From the CONTACTRON range, the customer can choose the device that offers the functions required for the respective motor (forward running / reverse running / emergency stop / motor protection).

More importantly, the Contactron has 10 times the service life of the normal contactors.

You will be surprised how much cost savings you will have when you start replacing those faulty contactors within the lifespan of our Contactron.

Hybrid Contactors = CONTACTRON from Phoenix Contact.

If you want to know more about this product, please feel free to send me an enquiry via the form below and a product presentation can be arranged to discuss in more detail.

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Effective and Responsive

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The above picture, taken from one of our customer’s website, is one of their products which adopted our terminal blocks.

Understanding customers’ expectations and responding the correct way

We’ve been showing to everyone the technical competency and technological innovation that Phoenix Contact has to offer to current customers and potential customers.

While, we are immensely competent on the technical portion, we need to be similarly competent on understanding the needs and expectations of potential and current users of our products.

To differentiate us from our competitors in the market, not only do we need the correct or suitable products and solutions, we also need to have the right personality to further engage our customers. Once customer satisfaction is achieved and rapport is built during our collaboration, getting the solution to customers is crucial in turning their objectives into reality.

There are 5 equally important steps in making this experience memorable for our customers:

  1. Effective technical and commercial understanding of customer’s expectations.
  2. Competent and quick responses to customer’s questions and inquiries.
  3. Flexibility and fluidity in providing technical details and information.
  4. Effective utilization of product brochures, catalogues, and samples.
  5. Systematic follow-ups and continuous sharing of technical information.

The aforementioned 5 main steps, has been tested and proven as well as experienced by Phoenix Contact’s long list of customers.

You may ask why are we sharing and stating the above. Because such a level of service is what you get, when you approach Phoenix Contact Sales and Technical personnel for your needs on connections.

When you are in need of connectivity, you can be sure that we are the line of professionals, who are duly versatile and competent in solving your connectivity needs.

No matter if it is Combicon Power, Combicon Control, Combicon Compact or Pluscon, we bring the best solutions and the most effective technical competency to your designs and solutions.

Last but not least, the experience of working with Phoenix Contact personnel is consistently warm, friendly and courteous, instead of the cold, reactive response of an automated reply.

Tunnel Lighting Control System

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The need for tunnels is rapidly increasing in major cities around the world. Every day, we might be driving through a tunnel or underpass without actually realizing that we are entering an enclosed area which requires high levels of safety & attention.

One general question from the public is what makes tunnel lights so special? “The lights are only made for lighting up the tunnel, that’s it!”

Well, actually tunnel lights are about more than just lighting up the tunnel. Do you know that tunnel lights are the most critical during day time, when there is the most sunlight? Imagine you are entering a tunnel with no proper lighting control and what you see in front of you is a pitch black hole. This could be very dangerous as you are unable to see if there are any vehicles or objects in front of you.

Apart from that, stage lighting is needed in the tunnel as well. Stage lighting means that the brightness of the lights in the tunnel is being controlled individually or in a group. This process is very important as our human eyes need time to adapt to the change of brightness in the tunnel. Imagine there is no stage lighting and you are entering the tunnel during day time. It is the same effect if you turn on your room lights in a pitch black room conditions. You will be blinded and will not be able to see anything for a few seconds.

How are the lights being controlled? When do the lights know that it is daytime, night time, cloudy, snowy, etc.? The answer is simple – there is a luminance meter outside the tunnel which will measure the luminance and hence determine the condition of the surroundings outside the tunnel. The luminance meter will feedback all the information to a central lighting control unit and it will determine the switching on/off of lights in the tunnel. Conventionally, the lights are being controlled in groups (on/off only) and the brightness of each group of lights is fixed at one level only.

In today’s age of technology, there is a lighting control solution which is able to control the brightness of individual lightings, a “failsafe” mode which engages if there is a breakdown of communications in the tunnel, complete networking, control, monitoring of tunnel lights and many more. Phoenix Contact is able to offer the solutions for BTS (Basic Tunnel System), ATS (Advance Tunnel System) and TCS (Tunnel Control System).

For more information, feel free to contact us via the form below!

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Setting the Standard

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Phoenix Contact Singapore, apart from being a components supplier, also offers assembly options for our customers. As customers’ needs become more diversified and to help them retain their competitive edge, we have the Value-Added Centre (VAC) that allows us to extend an added service in the form of assembly or printing etc. to you customers.

Most recently, we have also supplied enclosure boxes and the designing of the components that would go inside. Thereafter, upon successful assembly, the specifications would be recorded and it serves as future reference should the enclosure require replication.

Such a service can be as simple as a creating a small enclosure (pictured below), with some of the components including terminal blocks, a power supply, cable termination and labelling.

Figure 1: A sample or prototype enclosure box with PxC components

Figure 1: A sample or prototype enclosure box with PxC components

The choice of terminal blocks used depends on the customer’s requirement. Over here, a push-in connection was preferred for easy and quick connection. Other types of terminal blocks that we have include spring-cage, screw, bolt etc. We also carry different models of our Phoenix Contact power supply depending on the functionality required(i.e. Quint, Trio, UNO)  in order to maximise the availability of your systems using leading technology. Finally, label printing, which is one of our most commonly requested services, allow customers to have the flexibility to label the components to their own preferred way.

Figure 2: An enclosure

Figure 2: An enclosure

The junction box or enclosure chosen may be from Phoenix Contact or a brand of the customer’s choice, depending on the conditions where the box will be placed. Usually our sales representatives will engage our Solutions Team to ensure conditions are met and to have the customer approve the design before proceeding with production or assembly. Designs may include electrical drawings and component layouts.

Figure 3: A sample drawing done professionally

Figure 3: A sample drawing done professionally

Figure 3: A sample drawing done professionally

In conclusion, apart from being a component supplier, we believe in creating a working relationship with our customers that goes both ways. With our VAC, we are able to provide a service that is uniquely catered to different customers from various industry sectors.

Future Proofing Industry Seminar in Yangon, Myanmar

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Our slogan: “Inspiring Innovations”. It embodies what we do – Phoenix Contact never fails to come up with new and innovative products for the industry. As such, we are honored to be one of the market leaders and trendsetters of our industry.

Together with our partner in Myanmar, Synopsis Technology, we were proud to have brought you the “Future Proofing Industry” Seminar, held on the 31st of May 2018 at Lotte Hotel Yangon.

Seminar Poster

Alongside the topic of driving innovations, the main highlight of this “Future Proofing Industry” seminar was to introduce new applications and products for the education sector in Myanmar. It is of paramount importance to help the future engineers be ready for the industry.

Within the short time span of a day, we were elated that we had the opportunity to share our company history and actual success stories across South East Asia. Aside from that, we managed to introduce our innovative products as well.

First speaker: Mr Jiang

Our first speaker, Mr Jiang, who is also our Solution Manager, spoke about our new Industrial Cloud and Networking products for the first half of the seminar. Ideas and experiences were shared with the attendees.

Second speaker: Mr Maw Kon

The second speaker of the day was Mr Maw Kon, who is from Phoenix Contact Myanmar. He introduces our bread and butter products – the various connectors ranging from Terminal blocks to heavy duty connectors.

Third and final speaker: Mr Gary

Our last speaker, Mr Gary, never fails to draw the attentions of the attendees when it comes to introducing our surge protection devices. Live demonstrations and interactive activities were carried out and our attendees were all having a blast.

Last but not least, there was a mini competition held during the seminar.  All the attendees were encouraged to participate in the #futureproofingseminar and @phoenixcontactsea photoshoots. All they needed to do was to just take a photo during the seminar and upload them on their Facebook with the hashtag #futureproofingseminar together with a tag @phoenixcontactsea! The winner of the seminar was announced via our official Facebook page!

Three Good Reasons Why You Should TRADE IN Your Printer

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Phoenix Contact has a wide variety of printing systems, capable of meeting all sorts of marking requirements, ranging from terminal markings, wire & cable markings, equipment labels and plant markings!

Terminal Marking

Terminal Marking

Wire & Cable Markings

Wire & Cable Markings

Equipment Marking

Equipment Marking

Plant Marking

Plant Marking

Label On-the-go

 

Every label requirement you need for your panels, inventory, workshop or even wiring is possible with our variety of printers in place! Print at your own convenience and save the hassle of pre-ordering them. You can also customize our printers to cater to your own specific printing needs, avoiding wastage due to unused or wrong labels!

 

What’s more is that Phoenix Contact is having a TRADE IN scheme now!

Three Good Reasons Why You Should TRADE IN Your Printer:

  1. Get the most bang for your buckAll your marking needs for rolls and cards

Why not save your company some money if you can let go of your old printer, in exchange for a discount off the new one? The trade in scheme is meant to give customers more incentive to purchase a new printer from us! Speak to your local sales representative to get more information on how much discount you can get off your printer when you trade in yours now!

  1. Upgrade your current technology

High Volume Printing

Have you been using your printer for many years, unaware of how much technology has progressed? Printing speed has increased tremendously over the years, not to mention the quality of prints! So, if you are wondering if it is time to get a better printer for greater efficiency, it is still not too late! The trade in scheme is the perfect platform for you to enquire more about the technology that goes into Phoenix Contact printers.

  1. Save the environment

Instead of chucking your old printer in a corner, taking up space and collecting dust, we welcome all your used printers to Phoenix Contact, and you even get a discount when you purchase one from us!

If you still insist on disposing of your old printer, there are tons of toxins inside printers that hurt the environment! So, start thinking about our trade in scheme and do your part to save the earth!

Click here now if you are interested to get a trade in!

Compact Monitoring Relays

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With fast-changing technology, regulations are increasingly stringent, constantly demanding for higher safety and increased system reliability across all industries. The only way to satisfy those requirements and safeguard system reliability is through timely monitoring of key network and system parameters before failure becomes critical. In response to this situation, error-free and cost-effective solutions are constantly being developed by device manufacturers. Monitoring relays play a critical role in making sure that errors are avoided or minimised. Errors can be detected and rectified on time, avoiding unnecessary repairs and expensive downtime. Our EMD series electronic monitoring relays provide a wide range of monitoring capabilities to achieve that goal. Our two families of monitoring relays provide efficient protection that can suit your every application.

Compact Monitoring Relays

Our EMD-BL compact monitoring relays provide quick and space-saving wiring solutions and is ideal for simple monitoring tasks with the least investment required. Particularly well suited for building installation, they are also ideal solutions for machines, systems and series production where simple monitoring tasks are required.

Multi-functional Monitoring Relays

For more sophisticated applications, our multifunctional monitoring relays are best suited with their ability to monitor not only electrical parameters but also physical system conditions. You can get the most bang for your buck due to a wide range of functions, extended setting options and various supply voltage ranges.  

Compact Series & Multifunctional Series Relays

Compact Series & Multi-functional Series Relays

Here is why Compact Series is the ideal choice for your applications

Compact series relays are cost-effective solutions which offer easy and space-saving installation, being an ideal choice for the simple monitoring tasks. The relays can be used to detect deviations in important system parameters at an early stage. System parts can be shut-down directly or selectively in response to the deviations detected by the relay. Every compact series relay comes with push-in quick connection technology, providing tool-free wiring installation in the shortest time possible.

Push-In Technology Designed by Phoenix Contact

Push-In Technology Designed by Phoenix Contact

The relays are equipped with the status indicators via coloured LEDS for real-time monitoring of operation states. The integrated floating contacts can be used to send the signal to a controller for alarms and thus the operation can be controlled or shut-down if necessary. To ensure smooth operation and increased system reliability, the values detected outside the set monitoring range are briefly tolerated within the pre-defined response delay in every relay. The compact series family includes four different relays

  1. Current Monitoring Relay
  • For monitoring of overcurrent and undercurrent (window) for single phase AC up to 10A
  1. Voltage Monitoring Relay
  • For monitoring of over-voltage and under-voltage (window) for single-phase system up to 24V AC/DC and 230V AC
  • For monitoring of over-voltage, under-voltage (window) and phase sequence for three phase system up to 400V AC
  1. Phase Monitoring Relay
  • For detecting of failure, phase sequence and asymmetry in networks up to 480V AC/277 AC
  1. Temperature Monitoring Relay
  • For temperature monitoring, especially the motor windings temperature for maximum 6 PTCs acc. to DIN44081 and DIN44082, including the short-circuit monitoring.

In Summary, compact series products offer the following advantages:

  • Especially space-saving – thanks to a compact housing in the installation design
  • Can be wired quickly and without tools – thanks to push-in technology
  • User-friendly handling – parameters can be adjusted easily on the front of the housing using rotary switches
  • Clear diagnostics – with status LEDs
  • Ideal for series production – a reasonably-priced solution for numerous monitoring functions
  • Rapid installation of the voltage and phase-monitoring relays with a power supply from the measuring circuit

If you are interested to find out more on compact monitoring relays or want to understand on what multi-functional relays can do for you, feel free to contact me by filling the form below.

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PV Monitoring

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PV installations are usually installed at remote areas, requiring maintenance teams to spend vast amounts of time to travel to the site. Furthermore, if the cause of problem could not be identified during the first visit or if the personnel did not bring the right spare parts or tools, another trip would be needed. This can be extremely time consuming, causing loss of productivity.

With Phoenix Contact’s PV monitoring system, this can help to minimise the downtime as we are able to monitor the PV plant in real time and obtain comprehensive data. Examples of equipment and readings that can be monitored are: inverters, energy meters, weather condition and even down to every string of the PV panel. If there is any anomaly, an alarm notification would be send to personnel via SMS or email. This is made possible by incorporating a 3G/4G router which can also allow access to the system from other parts of the world.

Samples of data tables

Another reading which has been requested by many owners of solar plants is historical trends with regards to the efficiency of their plant. To store such a large amount of data at the local controller is not a good idea, furthermore security and performance issues which would possibly affect the local controller could arise.  By having the data pushed to cloud storage, it is possible to send the entire plant’s data into the cloud. From the cloud’s database, the data can then be re-organised into trends for further analysis.  The historical trends are useful for optimising the productivity of the solar energy plant. For example, we could see the amount of energy generated with respect to the weather condition. From these sets of data, we will be able to tell if the PV Panel is generating the expected energy output. Any anomalies in the respective PV Panels can then be identified immediately.  With the implementation of such data, the inefficiency of the solar plant would be minimised.

Samples of trend data

Interested to find out more? Feel free to contact me via the form below!

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The Next Gen PLC

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Discover the next generation of PLC TECHNOLOGY

With an imminent changing of generations, one can expect “Generation Y” to outnumber “baby boomers” in the coming years. Where the automation industry is concerned, this means that the Gen Y users who are more familiar with high level languages (e.g C, C++ and C#) will increase gradually while on the other hand, the users of traditional IEC 61131 programming language will decrease in years to come. Therefore a user-selectable environment is needed to cater to the development of both types of users from various generations. With the PLCnext technology, program sequences from different programming languages can now be combined into a few different tasks or one single task. High-level language programs therefore become automatically deterministic like a classical PLC program.

PLCnext Technology forms the basis of the new, open control platform from Phoenix Contact. This solution is future-proof, flexible, and perfectly suited for the requirements of the Industrial Internet of Things (IIoT) and Industry 4.0, both for existing users who perform IEC 61131 programming and for users using high-level programming languages.  PLCnext technology is the basis of a new, technologically leading generation of Phoenix Contact controls dedicated to the automation business of the future.

Interested to see how this works? Feel free to request a demonstration from us by filling up the form below!

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A Friend in Need

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Season’s Greetings

The date was Friday, 01 Sept 2017 – Hari Raya Haji (A public holiday). 6:45 AM.

The phone rang, and it’s the early morning on a public holiday. I looked at the name on the phone caller display; it’s one of our global key customers! Why on earth would he call me at this timing on a public holiday? I pick up the phone and slide across the mobile phone to answer his call. His name is Lee.

Lee quickly indicated his purpose of calling was that he had an urgent request and was in need of an item from Phoenix Contact that he had forgotten to place an order for in his purchase request. Delivery from his staging area would be on the following Monday, 3pm, in which the forwarder would come and collect the crate to ship overseas. Extremely urgent! He requested a quote from me, following which, he would issue a Purchase Order (PO) on the spot and wanted us to deliver the item to him ASAP.

Let’s put things into perspective. It’s a holiday, very early in the morning; the office is closed for the holiday and the warehouse was not in operation that day. No one was at work. He knew.

I indicated to him that I could give him a quote immediately, in which he could PO us immediately. And our customer service officer could process the order on the following Monday morning and release the item by 2pm on the same day from the warehouse, if there were ex-stock. (Only 1 hour before his delivery window)

I went on to check the stock status and replied him that there were enough Ex-stock for his request. I gave the quote to him and Lee informed us that he would place the order on Monday first thing in the morning via his company buyer. As such, both of us kept in view that this was the most urgent thing and the first thing to do on the morning of the following Monday.

Monday, 04 Sept 2017

I called Lee to confirm that his buyer would release the PO so that we could expedite the process. Just before noon, his buyer released the PO. I instantly informed our Customer Service Officer, Julia, of the urgent request (which I had made known to her prior to the incoming order) asking her to to process it immediately and also to inform the warehouse to release the goods ASAP.

2PM, I received the items on my desk, and tallied it against the order and packing list. As always, there was no room for error.

Raced my car down to the customer’s place (within speed limits, of course) and handed over the goods to Lee by 2:45PM, 15 mins before his forwarder’s timing. Lee checked the goods, signed over the items and put the items into the crate together with other items to be shipped on the spot. As if on cue, almost right after he put the items in, the forwarder arrived to collect the crate.

Trust is not easily earned, and even more difficult to give. As a result of this incident, Lee was elated that we were able to meet his urgent request despite the fact that it was over a public holiday and from then on, we have gained his trust in us. Although we do not encourage last minute affairs (especially on public holidays), I believe that you can put your trust and confidence in us to deliver!