Introducing our Live Chat

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At Phoenix Contact, we believe in having an open form of communications. As customers sometimes ourselves, we do know the pain and frustration of not being able to reach out to a company or business – sometimes, it’s after office hours, sometimes emails do not get replied, or maybe sometimes the phone rings endlessly without anyone picking up.

Right now, you can reach us via email, surf our website to get more information on our products or contact us through our website or call us. Active on Social Media? Reach us at our Facebook or LinkedIn and we will get back to you.

We are happy to announce that we have launched another platform for you to contact us easily in real time at the comfort of your desk – A Live Chat service on our blog.

Our Live Chat is managed by our team of professional Customer Service Representatives, you can chat with them in real time and will be there to assist you and attend to your enquiries. Our Live Chat is open from Mondays – Fridays 9am – 6pm (+8 GMT).

Accessing our Live Chat is very simple. Just follow the 2 simple steps below! You will find the LiveChat session on the bottom right corner of the page.

1) Click on the up arrow as indicated in the picture below.


2) Enter your information and click on “Start Chat”

Chat page

Of course, this is but one of many ways to reach to us and contact us. We strive to constantly improve our services and look forward to chatting with you soon!



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