Written by Andy Neat, Senior Product Manager – Marking & Identification and Toolfox

Morning and welcome to another blog from the world of marking & identification. First of all I hope you are all safe and well as we get closer to normal life.

As some of you readers may or may not know, I’ve been Product Manager for Marking & Identification since 2013 and it’s grown a lot since then- nearly 10x in turnover my rough calculations tell me! I don’t mean that to sound ‘braggy’, it’s just a good example of what a bit of product focus (or a tall, skinny guy talking a lot about it on LinkedIn) can do over time.

In that time Marking has grown more and more popular in the UK as the need for faster, easier marking solutions has grown with the demand for faster, leaner production times. With any application Marking is an integral product but it can be the one that takes most time to install. This is where we succeeded in helping customers and, of course, we are cost effective in the market too which has helped us grow year on year.

But now, in 2021, we are at a point where a tall guy from Telford talking on LinkedIn, ploughing through emails, and charging up and down the M6 wasn’t enough anymore. Basically, we needed help!

So after doing interviews on Microsoft Teams, training whilst staying 2 meters apart and no shaking hands, I’m pleased to introduce a brand new Marking & Identification team in the UK.

With myself staying as Product Manager, we have two new Sales Engineers covering the North and South of the UK. This move now allows Phoenix Contact UK to have a structured focus on service and support, as well as sales, of course. The two new team members are at hand to show our market leading marking systems and offer a helping hand at setup and support. All of which is backed up by myself, giving support to the team and customers further with tech-support and software training to keep Phoenix Contact’s Marking brand as slick as it is innovative.