Written by Duncan Nicol, Market Segment Manager- Device Connections.

Phoenix Contact recently announced the appointment of Brian Booth to the Device Connections (DC) sales team. Brian covers DC sales in the North of the UK and is the latest recruit to the DC team. Richard Edwards has been responsible for DC sales in the South since the beginning of 2013.

Of course, there is much more to DC than our field sales team. Product management is expertly covered by Gary Nelson, and business development by myself, Duncan Nicol. The DC team are responsible for products within the PCB connection technology, field device connectivity and Electronics Housings product groups (catalogues 1 and 2). To request a copy of the latest 2013/14 catalogues please see contact details below.

From left to right; Brian Booth, Patrick Webster, Duncan Nicol, Daryl Sharp, Gary Nelson, Richard Edwards

Here to serve

Phoenix Contact UK also has an internal Customer Service Team headed by Patrick Webster who is also our appointed internal DC support contact.  The Customer Service Team is primarily responsible for a wide range of customer support functions including telephone & email enquiries, quotations and technical support. Along with the commercial team, we have two tech-level 2 support engineers within the Customer Service Team with Daryl Sharp specialising in DC related technical support.

UK Warehouse

Phoenix Contact UK is committed to the highest level of customer support and as part of this commitment we carry a significant level of stock in Telford. This allows us to carefully manage our customer’s delivery expectations and buffer stock requirements. The warehouse team includes the added value department where we can fulfil special requirements for customised product and DIN rail assembly.

We operate a solutions led approach and work with customers to find the best solutions for their applications. For more information or to request a visit, please contact Duncan:  dnicol@phoenixcontact.com tel: 07799 072059.