What is the Internet of Things (IOT)Internet of Things
Internet of Things (IoT) is a process in which human, machines and devices are connected to one another via a data network or the Internet in order to collect and process data automatically for the purpose of improving efficiency, accuracy and economic benefit in addition to reducing human intervention.
With the proliferation of wireless devices and development of technology, IoT is becoming a feature of our lives and provide opportunities for numerous automated and value-added applications, such as using mobile phones to control air-conditioning at home or using iris/fingerprint for security purposes.
So how could it help businesses?
The potential benefits of automation in terms of productivity and economic growth is obvious. For some, it encourages creative thinking and provides opportunities to develop new skills. For others, automation poses a threat when manual jobs are replaced by machines.
Take for example – Human Resources (HR) processes used to involve an enormous amount of clerical and administration work.
Automation and Cloud Based solutions
With the cloud-based solutions of today and tomorrow, many of these processes such as attendance, leave and payroll can be automated and standardized. Not only will this enable jobs to be processed at the quickest and lowest cost possible, data collected can be broken down into meaningful intelligence for analytical purposes.
This will enable HR to focus on more strategic tasks such as talent management and employee engagement that requires a wider range of soft skills such as relationship building – the areas that truly need the human touch.
The Future is Now
IoT is developing rapidly and the technology is affecting our interaction with “things” around us, making it possible for unparalleled opportunities and services to be developed across diverse industries such as agriculture, manufacturing, energy management, transportation, finance, healthcare, retail, telecommunication and IT.
Automation will undoubtedly improve human lives and increase workplace efficiency, and completely change the way we commute, communicate and collaborate. Many manual jobs may become obsolete or outdated as IoT evolves, however, many experts believes that new job roles and expertise will emerge, and there are a number of potential inhibitors where certain jobs requiring human interaction that machines, for the foreseeable future at least, will not be able to replace human.
Link between Machines and Humans
Therefore, “Human” will not be removed from Human Resources entirely as there will be growth in field services, asset management, robotic maintenance, remote diagnostics, and analytics expertise, which will take a human being to understand how to interpret and act on insights they have identified.
IoT will change the way businesses operate today. With the emergence of new technological innovation, companies need to ensure that its workforce is retrained, retooled, recalibrated and newly hired to transition the company towards a research-based, innovative-yet-analytical mindset for decision-making, regardless of job tier in order to compete in the new knowledge-based economy.
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