
{"id":441,"date":"2013-06-03T09:00:04","date_gmt":"2013-06-03T08:00:04","guid":{"rendered":"http:\/\/phoenixcontactuk.wordpress.com\/?p=441"},"modified":"2019-06-12T10:42:01","modified_gmt":"2019-06-12T09:42:01","slug":"i-need-technical-help","status":"publish","type":"post","link":"https:\/\/blog.phoenixcontact.com\/marketing-gb\/i-need-technical-help\/","title":{"rendered":"I need technical help!"},"content":{"rendered":"<p><em>Written by Rachel Mawbey, E-marketing Specialist<\/em><\/p>\n<p><b>Want to test one of our products but can\u2019t afford the down-time on-site?\u00a0<\/b><\/p>\n<p>In today\u2019s tough financial climate, it is particularly important to ensure that any new components that you change or add to your systems are suitable and will do what you want and expect them to do.\u00a0 However, this financial climate then also often contributes to the inability to stop tight production schedules to be able to complete the required tests.<\/p>\n<p>Phoenix Contact\u2019s solution is our brand new Test &amp; Development room:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-443\" src=\"http:\/\/blog.phoenixcontact.com\/sales-uk\/wp-content\/uploads\/sites\/3\/2013\/05\/test-development-room.jpg\" alt=\"Test &amp; Development Room\" width=\"595\" height=\"453\" srcset=\"https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/test-development-room.jpg 3771w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/test-development-room-300x229.jpg 300w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/test-development-room-1024x780.jpg 1024w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/test-development-room-624x475.jpg 624w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><\/p>\n<p><!--more--><\/p>\n<p>Here, our technical team can test components to your required specifications to make sure that they are suitable for your intended application.\u00a0 If they find your chosen products are unlikely to offer the levels of functionality that you require, they are then able to test other options and provide an improved solution.<\/p>\n<p><b>What does the new Test &amp; Development room contain?<\/b><\/p>\n<p>The new Test &amp; Development room contains a wide range of operational Phoenix Contact products including:<\/p>\n<ul>\n<li><a title=\"Programmable Logic Controllers\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/PLC_and_I_O_systems_P-21\/cb588613-fd60-41e7-a3e4-61c93d94155e?cpn=blog\" target=\"_blank\">Phoenix Programmable Logic Controllers- <b>ILCs<\/b><\/a> (Inline Controllers)<\/li>\n<li><a title=\"Industrial PCs\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/Industrial_PCs_P-07-01\/87bebddc-a4be-455e-b5c2-d8424b991b17?cpn=blog\" target=\"_blank\">Industrial PCs<\/a><\/li>\n<li><a title=\"Bluetooth MUX\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/Industrial_Bluetooth_P-08-11-02-01\/583f5603-8a16-4770-b154-1a4f0dc6d2e4?cpn=blog\" target=\"_blank\">Bluetooth MUX<\/a>&#8211; the I\/O cable replacement system<\/li>\n<li><a title=\"Radioline Wireless System\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/offcontext\/insite_landing_pages\/ffa6f409-57ff-4991-8685-aab1490dd526\/ffa6f409-57ff-4991-8685-aab1490dd526?cpn=blog\" target=\"_blank\">Radioline<\/a> Trusted Wireless system (5km Range)<\/li>\n<li><a title=\"Profinet\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/PROFINET_P-08-12-10\/32fd3989-4664-48d1-9c40-67441543c308?cpn=blog\" target=\"_blank\">Profinet Network<\/a><\/li>\n<li>Profibus Network<\/li>\n<li>Interbus Network<\/li>\n<li><a title=\"Safety Products\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/Safety_products_P-05\/f942ec72-2553-44c4-94b5-0ca201830292?cpn=blog\" target=\"_blank\">Safety products<\/a><\/li>\n<li>We are also able to demonstrate our range of <a title=\"Software\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/Programming_P-19-05\/77376b8a-d8fb-43a5-9894-c7dd70c0c444?cpn=blog\" target=\"_blank\">control software<\/a> including PC Worx and Visu+.<\/li>\n<\/ul>\n<p><b>Are you considering controlling and maintaining your machines or systems remotely?\u00a0<\/b><\/p>\n<p>We have Remote Access via \u201cclient hosted\u201d <a title=\"MGUARD Security Router\" href=\"https:\/\/www.phoenixcontact.com\/online\/portal\/gb?1dmy&amp;urile=wcm%3apath%3a\/gben\/web\/main\/products\/subcategory_pages\/Cyber_security_P-08-10-08\/3bd0489c-fcd0-4c5f-84e6-8d02e094bbcb?cpn=blog\" target=\"_blank\">M Guard router<\/a> (as opposed to \u201ccloud hosted\u201d) For Control, Diagnostics and Data capture.<\/p>\n<p>Our sales engineers can demonstrate this technology to you by remotely accessing our demonstration displays via a secure VPN from your offices. Watch live on our webcam while we control a range of different products remotely!<\/p>\n<div id=\"attachment_445\" style=\"width: 605px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-445\" class=\"size-full wp-image-445\" src=\"http:\/\/blog.phoenixcontact.com\/sales-uk\/wp-content\/uploads\/sites\/3\/2013\/05\/webcam.jpg\" alt=\"Webcam\" width=\"595\" height=\"446\" srcset=\"https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/webcam.jpg 800w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/webcam-300x225.jpg 300w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/webcam-624x468.jpg 624w\" sizes=\"auto, (max-width: 595px) 100vw, 595px\" \/><p id=\"caption-attachment-445\" class=\"wp-caption-text\">View of the Test &amp; Development room from the webcam<\/p><\/div>\n<p><b>New Products<\/b><\/p>\n<p>Of course, if you just simply want to see some of our new products in action, these can also be demonstrated to you.<\/p>\n<p><b>Do you have a technical issue but can\u2019t seem to solve it?<\/b><\/p>\n<p>Our Technical Support team are able to help you solve technical issues, whether this is offering guidance over the phone, or by re-creating your problem in the Test &amp; Development room to understand the situation better.<\/p>\n<p><b>Interested in a visit to our Test &amp; Development room to find out more?<\/b><\/p>\n<p>If you would like to arrange a visit to our new Test &amp; Development room, simply contact us! E-mail your details to <a href=\"mailto:marketing@phoenixcontact.co.uk\">marketing@phoenixcontact.co.uk<\/a> or telephone: 0845 881 2222 and ask for the Technical Support team.<\/p>\n<p><b>Meet our Technical Support team:<\/b><\/p>\n<div id=\"attachment_451\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-451\" class=\"wp-image-451 size-medium\" src=\"http:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/technical-support-team-e1428669044277-300x176.jpg\" alt=\"Technical Support Team\" width=\"300\" height=\"176\" srcset=\"https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/technical-support-team-e1428669044277-300x176.jpg 300w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/technical-support-team-e1428669044277-624x366.jpg 624w, https:\/\/blog.phoenixcontact.com\/marketing-gb\/wp-content\/uploads\/sites\/3\/2013\/05\/technical-support-team-e1428669044277.jpg 655w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-451\" class=\"wp-caption-text\">Tony Deane-Field Application Engineer, Daryl Sharp- Technical Support Engineer<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Written by Rachel Mawbey, E-marketing Specialist Want to test one of our products but can\u2019t afford the down-time on-site?\u00a0 In today\u2019s tough financial climate, it is particularly important to ensure that any new components that you change or add to your systems are suitable and will do what you want and expect them to do.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,8],"tags":[36,115,208,211],"class_list":["post-441","post","type-post","status-publish","format-standard","hentry","category-news","category-product-spotlight","tag-customer-service","tag-marketing","tag-technical-support","tag-test-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I need technical help! 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